Standard Terms and Conditions


Check in is from 2pm but we would be grateful if you could let us know your approximate time of arrival especially if you are arriving after 9.30pm.

Check out by 10.30 prompt. If you wish us to store your luggage until later in the day, please let us know.


A non-refundable 30% deposit is required when you make your booking.

We have a strict no smoking policy within the building. There is a designated covered area where guests can smoke freely. If any guest should smoke in their bedroom there will be a cleaning charge of £100.

Please note you will be held liable for any damage you may cause during your stay.

 

Cancellations policy


If your booking is cancelled on or within 7 days of the commencement date you will be charged the full amount of the booking.

If your booking is cancelled between 7 - 14 days prior to the commencement dates you will be charged 50% of the full amount of the booking. Prior to 14 days the non-refundable 30% deposit will be retained against your account. We therefore recommend that you take out insurance protection.

We reserve the right to terminate your stay immediately should you cause a nuisance to other guests or our family without being liable for any refund or compensation.

 

Terms


All prices are per person and include bed, breakfast and VAT at the current rate of 20%.


When you book your accommodation you are entering a legally binding contract. If you are forced to cancel your booking you will lose your deposit and are liable to pay for a percentage of the room charge. We therefore recommend you have adequate insurance cover.



Rawlings Hotel, 30 Sun Hill, Cowes, Isle of Wight, PO31 7HY
Tel 01983 297507 ~ Fax 01983 281701 ~ Email [email protected]
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